Bespoke photo collages by Sparkleberry to celebrate your engagement, wedding, wedding anniversary, christening, baptism, 16th, 21st, 30th, 40th, 50th, 60th, 65th, 70th, 75th, 80th, 85th, 90th, 95th, 100th, birthday, cherished dog, cat, pet or other special occasion which make the perfect gift

Sparkleberry photo montages and bespoke crackers.
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FAQ

 

Customer Services Frequently Asked Questions Terms & Conditions Timescales & Delivery

Frequently Asked Questions

Here you'll find our most frequently asked questions about our crackers and collages. If your question hasn't been answered, please get in touch and we will do our best to help you.

 

FAQ about Crackers

Are the chocolates suitable for those with food allergies?

Our allergy advice - Allergens: Milk and Soya
Our chocolates are also not suitable for those with an allergy to nuts, egg or wheat.

Ingredients:

• Cocoa solids (33% min. Milk solids 14% min.)

• Sugar

• Cocoa butter

• Whole milk powder

• Emulsifier; soya lecithin

• Vanilla

FAQ about Photo collages

What sort of photos should I send?

Digital files are ideal and should be of good quality and preferably 300 dpi (most are, but if a file is unsuitable I will let you know). The better the quality of the photo, the better the end result.

I don't have the digital files, can I send photos for you to scan?

Yes of course. Any minor blemishes, creases and scratches that appear over time will be removed. If major restoration is required then an additional fee may be charged. Digital files of the restored photos will be made available to you. This service is included free of charge when you choose the Whole Caboodle package.

As your photos are precious, please wrap them carefully and send by recorded delivery.

Can photos be black and white? Can I send a mixture?

Yes, this is fine. Some colour photos may be changed to black and white if it suits the overall collage.

How many photos should I send?

This is dependent on each collage but for a Classic Style collage typically 10 to 15 photos allows plenty of scope to see which photos work best together. For a Timeline Style collage, I've found 7 blended photos work best for the actual timeline with an additional 10 to 15 photos to make up the main picture. If there are some photos which you definitely want included, please let me know and I will ensure that they are. Some photos blend well and some work better as background detail. As each collage is unique it is difficult to predict which photos will work well together to make the grand overall image, but this is all part of the creative process!

I'm not sure what I want - can I just leave the design up to you?

Yes, and many of my clients do.

Can I use professional photos?

Yes, but please bear in mind that professional photos (including wedding photos) are subject to copyright rules. To avoid copyright infringement Sparkleberry can only accept professional photos where the photographer or studio has granted express permission for their material to be used in a photo collage. It is the client's responsibility to gain copyright for their photos.

Sparkleberry will not be held responsible for the copyright of your images.

Can I use photos I've taken or from friends?

Yes, of course, these can make the best collages! Again, the better the quality of the photos the better the final result.

What about other graphical elements?

Text can be included such as names, wedding/anniversary date, celebration, or a short quote.

For wedding and wedding anniversary collages I can scan the wedding invitation, spare fabric from a wedding dress, table confetti, etc to further personalise your collage.

Remember to package any additional items carefully and send by recorded delivery.

Proof

Once the design is complete I will email you a low resolution version (proof) for your approval.

Colour variations

Please note there may be a slight colour variation from the image you view on the screen and the final print.